Terms of use For the panel and the apps.

1. Parties

• Company: YGMR Danışmanlık Limited Şirketi
• Address: Yeşilova Mah. 1. Değer Sk. No:28 İç Kapı No:3 Küçükçekmece/İstanbul
• Central registration system (MERSİS) number: 0953096784700001
• Tax office and number: Küçükçekmece Vergi Dairesi / 9530967847
• Phone: 0850 346 69 51 (weekdays 09:00–18:00)
• Email: kvkk@ygmr.com.tr

2. The Service

The Service is software provided over the internet for table and order tracking, the register, the kitchen, delivery, stock, reporting and multi-branch management. The features a business can use depend on its plan and add-ons. The Service is a software tool, not financial, legal or tax advice.

3. Account and security

• Keeping the details of a login account correct and protecting its password and two-step verification means are the responsibility of the account holder.
• PINs and paired devices are the responsibility of the business: a PIN is not shared with anyone, and a lost or unused device is revoked in the panel.
• If you notice unauthorised use of your account, tell us at once.

4. Responsibilities of the business

• The business is responsible for meeting its own obligations, including issuing receipts, invoices and e-documents, using a fiscal device, and tax and payment rules.
• The business is the data controller of the personal data it enters about its staff and customers; informing them, obtaining the necessary consents and answering their requests are its duties. It informs those concerned before turning on features such as courier location and caller ID.
• The business makes its own contract with a food delivery platform, payment institution, fiscal device or e-document provider, and follows the terms of the service it connects.

5. Rules of use

• The Service may not be used for an unlawful purpose, in breach of the rights of others, or to misrepresent sales and fiscal records.
• Trying to bypass the security of the Service, trying to reach another business’s data, sending automated requests that overload the Service and reverse engineering the software are forbidden.
• If these rules are broken we may suspend the account or the business; we give notice beforehand whenever possible.

6. Subscription and fees

The price, payment, renewal, withdrawal and refund conditions of paid plans are in the "Pre-information form", the "Distance service sales contract" and the "Cancellation and refund terms" accepted at checkout. The subscription does not renew by itself and no automatic card charge is taken. A business whose subscription has expired becomes read-only: its records can be viewed and exported, new records cannot be entered.

7. Data and the immutability of records

• The data a business enters belongs to the business. The owner of the business can export all of it from the panel; the file can be downloaded for 7 days.
• Sales, payment, refund, register and stock movements are not deleted and cannot be changed; a correction is made with a reversing record. A closed order and a closed business day do not change.
• Even if the business is closed or the account is deleted, sales and fiscal records stay for the legal retention period; personal data is anonymised as described in the "Privacy notice on the protection of personal data".

8. Closing the account and the business

• A user can delete their account at any time in the app or the panel; the deletion happens at once and cannot be undone.
• The last owner of a business makes someone else an owner or chooses to close the business. Choosing to close it starts a 30-day waiting period, during which they can change their mind and export the data. At the end of the period the business closes and devices and access end. Refunds for a paid period are subject to the "Cancellation and refund terms".
• Details about deletion are on menupos.net/en/account-and-data-deletion.

9. Continuity of the Service and changes

• We work to provide the Service continuously; there may be interruptions for maintenance, updates and reasons beyond our control. The Till app keeps selling offline when the internet is down and synchronises when the connection returns.
• We may improve or change features. Old versions of the apps may ask for an update for security or compatibility reasons.
• When these terms change they are published with a new version number; if you have an account, the new version is shown to you when you sign in.

10. Liability

The Service is provided "as is". Without prejudice to mandatory provisions of law and consumer rights, we are not liable for the accuracy of data the business enters, interruptions of third-party services (food delivery platforms, payment institutions, fiscal device and e-document providers) or indirect damage.

11. Intellectual property

The software, design and brand belong to us. A subscription gives only the right to use the Service, not the right to copy, resell or distribute it.

12. Governing law and disputes

These terms are governed by Turkish law. Consumers keep their right to apply to the Consumer Arbitration Committee and the Consumer Court.

Competent courts and enforcement offices for disputes: Istanbul (Central).

13. Contact

For questions: kvkk@ygmr.com.tr.