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Support How can we help?

Have a problem or a question? Write to us by email; you can also open a support request in the business panel.

Write to us

Support address: kvkk@ygmr.com.tr

kvkk@ygmr.com.tr

Requests about personal data are answered within 30 days at the latest.

What helps when you write

  • The name of your business and branch.
  • Which app and version you use (shown on the Settings or Account page).
  • The screen where you saw the problem, what you did and what you expected.
  • The trace code in the error message, if there is one.

Do not share your password, PIN or verification code with anyone; our team never asks for them.